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sr235.txt
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1993-03-26
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WINNING IN THE AUTOMOTIVE/HEAVY EQUIPMENT INDUSTRY SR235
This course enables the student to further develop the skills required
to improve HP's value-added relationship with its automotive/heavy
equipment customers and make a business case for an HP solution.
STUDENT PROFILE:
CSO sales reps, sales management and PSO Consultants who sell or
support sales to automotive and heavy equipment manufacturers and their
suppliers.
PREREQUISITES:
SR131 Automotive/Heavy Equip. Fundamentals
SR134B Applications & Solutions in Manufacturing Companies
A score of 80% or better on the above Mastery Tests represents
satisfactory completion. Prerequisite courses must be completed prior
to confirmation of registration.
RECOMMENDED READING:
"The Machine that Changed the World" by James Womak
STUDENT PERFORMANCE OBJECTIVES:
Upon completion of this course, students will be able to:
o Understand and describe the OEM's business in terms of key
business challenges including: increased quality/reliability of
products and processes, time-to-market, and time-to-money,
continuous reduction of all enterprise costs, people productivity
(particularly knowledge workers), and aftermarket and customer
service.
o Understand and describe the automotive supplier's key business
challenges including: supplier certification, multi-year
sourcing, OEM and industry standards, technology transfer to
transplants.
o Articulate HP's automotive strategy and why customers should
choose HP.
o Compare HP to the competition including IBM, DEC, and Sun by
identifying their strengths, weaknesses, and selling strategies.
COURSE OUTLINE:
o Understanding the Customer's Business
o Quantifying the Customer's Issues/Concerns
o Articulating HP's Automotive Strategy
o Positioning HP Against the Competition
TESTING PROCESS:
Students complete pre and post confidence questionnaire.
FORMAT: Classroom
LOCATION: Scheduled on demand
LENGTH: 2 Days
AVAILABILITY: Check Field Training Hotline calendar (CL40) on HPDesk
LANGUAGE: English
EQUIPMENT: None
CLASS SIZE: Maximum 15
REGISTRATION: Register via your Training Program Integrator (TPI)
QUESTIONS: Contact your CSO Sales Force Program Manager or Country
Education Manager
PROJECT MGR: Jim Belcher, Telnet/(508) 436-5069